RESERVATION TERMS & CONDITIONS
All rates are quoted subject to availability. In the unlikely event you or your party wish to cancel your reservation be aware that notification of cancellations must be made within 48 hours of your arrival otherwise the first nights stay will be charged to your credit card. To contact a member of the reservations staff at the hotel please phone +353 023 88 36400.
All rates displayed are inclusive of the current VAT tax rate unless stated otherwise.
To make a booking you must enter the details of a valid credit or charge card legally held by you and this card must be produced on arrival for payment to the hotel reception. Cash payment is not allowed and only the credit card that was used for the original booking can be used for payment of the room. This card must be in the name of the guest as the cardholder must be present when taking payment. In the event that we cannot debit a deposit from your card then such reservation shall be null and void.
For any booking, the maximum number of adults permitted in a room is three.
** A group booking constitutes a booking of 3 or more rooms. All group bookings must provide a rooming list for their rooms at least 48 hours in advance. Should the guest fail to do this, the hotel reserves the right to cancel the booking, with or without deposit. The hotel also reserves the right to request photo identification from guests on check-in.
**If a group booking is created from individual bookings made in succession or in parallel, or the reservation of several rooms as one single booking by a participant or participant group, the hotel may pool the individual bookings into one group booking and group booking and cancellation terms and conditions will then apply. If the new terms and conditions are not accepted by the customer making the booking, the hotel or the agent may cancel the reservations.
**No group booking is confirmed until a 200.00 euro deposit has been received, this deposit request will be sent to you on making your initial reservation with the due date of when your deposit should reach us.
**It is the responsibility of the group organizer to ensure the orderly conduct of its party; the hotel will not tolerate abusive or disruptive behavior from its guests any damage caused to the allocated rooms or the furnishings of the hotel. If any act, default or neglect by the guests or organisers result in damage or complaints from other guests, the customer shall be liable to pay the Quality Hotel & Leisure Centre, Clonakilty, on demand the amount required to make good or remedy such damage, if a disturbance is caused the room concerned will be evicted from the building and no refund given, it is not the responsibility of the hotel to find alternative accommodation.
The booking deposit on all bookings is non-refundable and is charged to your credit card at the time of 'make reservation' submission. The name of the person making the booking, must correspond to the credit card used on the booking. The booking deposit will show as 'Net Affinity, Dublin' on your credit card statement. The remaining charge is payable to the hotel upon your arrival.
The operators of this website do not accept liability for any errors or omissions and reserves the right to change information on the website.
Check-in time: Anytime after 3.00pm
Check-out time: 12.00pm (hotel rooms), 11.00am (apartment suites), 10.30am (holiday homes)